1020 Willowcreek Dr.
Jacksonville, TX 75766
Medical Health Care- Support Professional I
Category: Customer Service and Call Center
Agents will assist in helping and educating health insurance exchange members who make inbound calls around insurance benefits, eligibility, claims inquiries, provider look-ups, status checks, and application status. Members are from Healthcare Insurance Exchange plans. Agents will be responsible to provide first call resolution with accurate, courteous, and informative responses to the members.